Support

Need help with Pausebar? Just ask.

For setup questions, license issues, bug reports, privacy questions, or refunds, email support and include the details that make the issue easy to reproduce.

Email support

Send a note to support@pausebar.app. You can include screenshots if they are useful, but please do not send sensitive work content unless you are comfortable sharing it.

Email support
Bug reports

What to include

  • Your macOS version.
  • Your Pausebar version.
  • What you expected to happen.
  • What happened instead.
  • Steps that reproduce the issue, if you know them.
Privacy

Privacy questions

Pausebar is local-first and has no account requirement. For details about local data, Smart Pause signals, and payment handling, read the privacy policy.

Read privacy policy
Billing

Billing and refunds

If you need a refund or help with a license, include the purchase email and approximate purchase date. Refunds are available within 14 days of purchase.

Read refund policy